Retirement Home Hearing Division

Call Direct: 1-888-745-5550

For over twenty-five years The Ear and Hearing Clinic have served the retirement and long-term care community through-out Southwestern Ontario and the GTA. Supporting many retirement and long-term care homes, Juliane Shantz and her team of hearing care professionals bring their passion and expertise to improve the hearing health of residents. Juliane’s love for senior adults in our community is evident in the way she respects and diligently provides for those under the care of The Ear and Hearing clinic.

Our commitment to patient-centered care means we bring hearing health services directly to your doorstep. Our mobile clinicians regularly travel out to retirement communities across Southwestern Ontario to provide services. We understand the unique needs of patients with mobility concerns and proudly offer home visits as a specialized service. Our dedicated team ensures that you or your loved one receive the highest quality care in the comfort and convenience of your home.

Services We Provide

Our mobile clinicians hold regularly-scheduled clinics in retirement communities across Ontario.
Our mobile services include:

Hearing testing
Hearing aid cleaning, tubing, and adjustments
Hearing aid assessment, programming, and verification
New hearing aids, assistive listening devices, custom ear plugs and earmolds
Wax removal services (curetting, flushing)

If you would like to book an appointment or would like more information please call: 1-888-745-5550, Fax: 519-669-2351 or email requests to [email protected]

Retirement Communities

The Ear and Hearing Clinic visits each Village on a regular rotation. Larger or busier locations may have more frequent appointments available.

Hearing tests are interactive and require residents to communicate with the Audiologist or Hearing Instrument Specialist. Residents with dementia or cognitive impairments must have a family member or POA present. Hearing tests determine the nature and degree of hearing loss. After a hearing test hearing solutions may be discussed and recommendations or medical referrals can be made.

During any hearing services appointment the residents are encouraged to bring a family member and to ask questions about their hearing aids.

This helps create a collaborative approach to the patient’s care and ensures their well-being is a top priority. If new hearing aids are purchased there is always a full information session included to educate residents and/or their family members about their new hearing aids. At the follow-up appointment there is always more opportunity to learn about the product as questions can arise over time from continued hearing aid use.

Although residents can book an appointment for our professional hearing services there will be times the Retirement Home or Nursing Home staff members are faced with helping residents in the care and cleaning of their hearing aids. The Ear and Hearing Clinic will provide training and education for the Nursing Home nurses and PSW’s so that staff can be familiar with the care and cleaning of hearing aids.

The Ear and Hearing Clinic offers direct billing to third parties for patients who have coverage (WSIB, DVA, ODSP). This provides a worry-free solution for individuals to receive their full coverage.

The following is a list of retirement communities we work with:

Arbour Trails, Guelph
Aspen Lake, Windsor
Siennaliving, Elmira
Castle Peak Retirement, Bracebridge
Age Care, Elmira
Coleman Centre, Barrie
Erin Meadows, Mississauga
Erin Mills Lodge LTC, Mississauga
Fairview NH Ltd, Toronto

Sandalwood Park, Brampton
Tansley Woods, Burlington
Taunton Mills, Whitby
University Gates, Waterloo
Wentworth Heights, Hamilton
West Park LTC, York
Winston Park, Kitchener

Home Visits

We believe that everyone deserves access to excellent hearing healthcare, and our home visits are designed to make that a reality for individuals with mobility limitations, promoting better hearing health and an improved overall quality of life.

Our mobile clinicians provide essential services directly to patients in their homes, ensuring accessibility and personalized care, especially for those with mobility challenges.

Call to schedule your appointment call or text 1-888-745-5550

Meet Our Team

Kim Nguyen

B.Sc. Ed, H.I.S. Hearing
Instrument Specialist

Kim joined the Ear and Hearing Clinic team in 2014 and currently works for our Retirement and Long-Term Care Division.

Brandy Cole

H.I.S. Hearing Instrument
Specialist

Brandy believes in providing professional, trustworthy and honest service to reach the best possible hearing solutions.

Did You Know?

The most important thing we use our hearing for is communication, and communication is a two-person (or more!) activity. We encourage you to bring someone with you to your appointment. It is not uncommon for a friend or family member to notice things that you miss when it comes to your hearing loss. They may also be helpful in identifying what listening situations are more or less difficult for you. If they are a frequent communication partner, it may be just as important for them to understand your hearing loss as it is for you to understand it. Bring a Loved One to Your Appointment.