The Village of Arbour Trails

The Village of Arbour Trails, a retirement community nestled within the 400-acre Guelph Arboretum, offers a peaceful retreat for its residents. This vibrant neighborhood welcomes neighbors from the Village by the Arboretum and frequently hosts community gatherings. To support the hearing health of this thriving community, The Ear & Hearing Clinic’s Retirement Home Hearing Division provides exceptional audiological care. Led by Juliane Shantz, their team offers personalized services, including convenient home visits, to ensure the well-being of residents.

Experience the comfort and ease of having your hearing health assessed and managed right within the familiar surroundings of your home at The Village of Arbour Trails.

Services We Provide

Ear & Hearing Clinic is committed to enhancing the quality of life for the residents of Arbour Trails. As part of this commitment, we offer convenient and comprehensive hearing care services. Our services include:

  • Comprehensive hearing evaluations
  • Fitting and adjustment of hearing aids.
  • Cleaning and maintenance of your hearing devices.
  • Programming to optimize hearing aid performance.
  • Wax removal services
  • Hearing aid consultations
Juliana at Arbour Mills

What if I have hearing loss?

If your hearing evaluation indicates a hearing loss, our audiologist will provide a clear explanation of your results and discuss available options. We believe in empowering our residents with knowledge, so you’ll have a full understanding of your hearing health.

Should hearing aids be recommended as a suitable solution, our expert team will guide you through the selection process. With a wide range of styles, brands, and advanced technologies available, we’ll work closely with you to find the perfect hearing aid to meet your specific needs and lifestyle.

If you would like to book an appointment or would like more information please call: 1-888-745-5550, Fax: 519-669-2351 or email requests to

A Collaborative Approach to Hearing Care

Want the best guidance for your hearing health? The Ear & Hearing Clinic understands that hearing loss impacts not just the individual but also their connections and interactions with others. We recommend including a family member or friend in your hearing evaluations and discussions about hearing aid options to ensure a more comprehensive and supportive experience. Having someone by your side on this journey doesn’t just help them understand the challenges of hearing loss—it also gives you a supportive space to figure out the right hearing aids and work towards better communication in your everyday life.

"I'm going to be teaching the residents how to hear better when background noise is present."
Juliana Schlegel

How Our Team Supports You

At the Ear & Hearing Clinic, our team is passionate about empowering residents with the knowledge and tools they need to maintain healthy hearing. We believe that personalized care and education are key to preserving your hearing health. Here’s how we support you:

  • Comprehensive Education: We provide clear explanations about hearing loss, its causes, and prevention strategies.
  • Personalized Care Plans: Our staff works with you to develop customized solutions that fit your lifestyle and specific hearing needs.
  • Hearing Aid Support: Learn how to properly use, clean, and maintain your hearing aids for optimal performance.
  • Regular Check-Ups: We encourage routine hearing evaluations to monitor your hearing health over time.
  • Community Outreach: We’re dedicated to raising awareness about hearing health through local workshops and events.

Frequently Asked Questions About Hearing Care at The Village of Arbour Trails

Can I bring a family member or friend to my hearing appointment?

Absolutely! We encourage you to bring a support person with you to your hearing appointment. Their input can be invaluable in understanding your hearing needs.

Will I need to get used to wearing hearing aids?

It's normal to experience an adjustment period when first starting to wear hearing aids. Your audiologist will provide guidance and support during this time.

What kind of hearing services are offered at The Village of Arbour Trails?

Our hearing care services include comprehensive hearing evaluations, personalized hearing aid fittings, education sessions, ongoing support & more!

The Benefits of Improved Hearing

Reduced isolation

Increased social participation

Improved cognitive function

Enhanced quality of life

Retirement Home Hearing Division

Our mobile clinicians regularly travel out to retirement communities across Southern Ontario to provide hearing tests and hearing aid services. If your community is not on our list, we also offer home visits in the areas that surround our retirement communities.

Meet Our Team

Kim Nguyen

Kim Nguyen

B.Sc. Ed, H.I.S. Hearing
Instrument Specialist

Kim joined the Ear and Hearing Clinic team in 2014 and currently works for our Retirement and Long-Term Care Division.

Brandy Cole

Brandy Cole

H.I.S. Hearing Instrument
Specialist

Brandy believes in providing professional, trustworthy and honest service to reach the best possible hearing solutions.

Contact Us for an Appointment

At The Ear & Hearing Clinic, we understand that navigating hearing loss can bring up questions. Our friendly and knowledgeable staff is here to support you every step of the way.

To learn more or inquire about an appointment please call 1-888-745-5550 or email us at [email protected]

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