Why Choose Our Clinic
We are a locally owned and operated clinic serving hearing loss patients of all ages for over 25 years. From hearing tests to tinnitus management, we do it all! We specialize in (re)habilitating patients of all ages with hearing loss including local infants identified through the provincial Infant Hearing Program. As registered members of the College of Audiologists and Speech Language Pathologists of Ontario, we are among the highest qualified regulated hearing health care professionals in Canada.
Why Choose Us
Strong independent practice
We are not manufacturer-owned and our staff do not have sales targets nor do they receive commission; they are focused completely on your care and can support any major brand of hearing aid.
Dedicated to providing the highest level of services
Our expert staff are constantly pursuing continuing education so that we can advance and optimize our assessment and treatment.
Doctor preferred
We are the number one referral choice for local doctors to provide clear and accurate results and will move heaven and earth to triage their urgent patients.
Pushing audiological practice forward
In addition to always meeting preferred practice guidelines, our clinicians are engaged with audiological guideline development, building research-to-practice protocols, and are involved with university researchers and manufacturers.
Wide scope of practice
Even if you are not seeing us for specialized assessments, our knowledge and experience in these areas allow us to more fully answer any questions you have about ears and hearing, or identify red flags for other concerns.
Team-based approach maximizes your access to experienced care
Our 10 clinicians work closely and collaborate to solve any problems we encounter.
We have deep community roots
Juliane Shantz was born and raised in Elmira and shaped by its strong community values.
Focused on family - centered care
Communication involves a community; we welcome and encourage family members and friends in all of our patient’s appointments
What is an Audiologist?
An Audiologist is a hearing health care professional with a Masters degree in audiology who specializes in the administration and interpretation of complex hearing tests for all populations including infants. Audiologists are trained to identify, manage and treat non-medical hearing or balance problems as well as prescribe and fit hearing aids.
Audiology is a regulated health profession within the province of Ontario. This means that audiologists are governed by a regulatory college whose mandate it is to ensure that audiologists practice in a safe, ethical, fair and professional manner. The college investigates complaints and ensures that audiologists are accountable to the public. The college provides oversight to ensure audiologists are following evidence-based protocols and providing client-centred care.
Why Choose an Audiologist?
Doctor preferred
Advanced Training
Treats Hearing and Balance Problems
Prescribes and Fits Hearing Aids
Testimonial Free
We appreciate the positive feedback from our patients, but you won’t find testimonials on our website, Facebook, or Instagram. This is in compliance with the Ministry of Health, which prohibits regulated health care professionals, including audiologists, from publishing testimonials because they cannot be verified and may be unreliable. Testimonials may be unbalanced if some are selectively deleted, and there’s a risk of patients feeling coerced (intentionally or unintentionally) to write them.
Like doctors, dentists, pharmacists, and nurses, audiologists adhere to strict standards set by their professional college (CASLPO) to safeguard the public’s interests. Our audiologists are regulated members, ensuring that you receive professional, quality-assured, and registered care. Trust matters, and we prioritize your safety and well-being.
What is a Hearing Instrument Specialist (HIS)?
A Hearing Instrument Specialist generally has a smaller scope of practice and is unregulated. An HIS can test someone’s hearing, and recommend specific hearing aids for a client, but the HIS is still required to get a hearing aid prescription from elsewhere. Our team of Hearing Instrument Specialists works closely with our audiologists to support our patients in our clinics and our retirement home division, providing mobile hearing tests and hearing aid services to retirement communities and home visits across Southern Ontario.
Retirement Home Hearing Division
Our mobile clinicians regularly travel out to retirement communities across Southern Ontario to provide hearing tests and hearing aid services. If your community is not on our list, we also offer home visits in the areas that surround our retirement communities.
Book Your Hearing Health Check Appointment
Book your appointment online, by calling 1-833-669-4425 for more appointment options and availability or by texting 226-220-7982
